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iVinci Health

Director of IT, Governance & Security

Technology · Boise, Idaho
Department Technology
Employment Type Full-Time

Job Summary:

The Director of Information Technology, Governance & Security is responsible for internal IT Operations and Security, and for Governance related to regulatory compliance, plus client and prospective client requests for information (RFIs).

Internal IT Operations and security includes responsibility for planning, budgeting, design, implementation, operation, security, and performance of enterprise infrastructure technology. This means managing the day-to-day operations, improving infrastructure costs, and maintaining/improving system performance, processes and end-user satisfaction. This position is responsible for ensuring the IT department is meeting its strategic and operational goals, and acts as a trusted advisor, building and maintaining relationships with employees, leadership and 3rd parties.  This person must develop a clear understanding of business needs, ensures cost-effective delivery of IT services to meet those needs, and be able to respond with agility to changing business priorities.

The Director of IT Governance & Security is also responsible for the development and delivery of a comprehensive information security and privacy program for VisitPay. This includes coordinating the development of information security policies, processes, standards and procedures, and working with key IT managers, compliance managers, data custodians and governance groups in the development of such policies. The Director of IT is responsible for managing risks related to information security, business continuity planning, crisis management, privacy, and compliance.

Key Activities:

  • Oversee the Data Center, Azure Cloud Service Usage, servers, network functionality, and services that provide the resources used by VisitPay employees and clients.
  • Lead and prioritize the workload of the IT Department employees, including mentoring and developing team members.
  • Support and development of the IT team on various integration projects.
  • Develop and implement companywide IT general controls.
  • Participate in all hardware and software evaluations and maintain vendor contracts.
  • Review and develop policy and procedures.
  • Oversee all IT licenses and renewals.
  • Manage FortiGate Firewalls, VPN and access points.
  • Work with the COO, CTO, Compliance Manager and other key employees on compliance issues as necessary. Prepare and submit required reports to external agencies.
  • Report any security breaches to all internal and external regulatory agencies and respond to third-party inquiries.
  • Develop and implement an ongoing risk assessment program targeting information security and privacy matters, including recommended methods of vulnerability detection and conducting vulnerability testing.
  • Develop plans to safeguard computer files and confidential information against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
  • Coordinate implementation of information security solutions and controls with both internal and external resources.
  • Oversee, manage and participate in third-party audits, as recommended by industry best practices or as required by law.
  • Provide all IT deliverables required to pass PCI and SOC 2 Audits and maintain HIPAA compliance.

Competencies for success:

  • Exceptional attention to detail
  • Strong interpersonal and teamwork skills
  • Completing work within reasonable deadlines
  • Ability to work in fast-paced, changing business environments
  • Excellent communication skills, both verbal and written
  • Proficient with Microsoft Office technologies
  • Exceptional analytical, conceptual, troubleshooting, and problem-solving skills
  • Ability to read, write and speak fluent English


  • BS Degree in Computer Science, Information Systems or related engineering degree required
  • Minimum 10 years of relevant IT experience, preferably in a SaaS environment
  • Minimum 5 years of information security experience, preferably in a healthcare and/or financial services environment
  • Minimum 3 years of technical leadership role, managing a team of employees
  • Proven experience working in a regulated or audited environment (PCI, HIPAA, SOX…), including hands-on experience managing an IT audit
  • Industry qualifications showing expertise in technical security standards is required (CISSP, CCSP, etc.)


This position is based in Boise, ID. Relocation assistance may be provided. Sponsorship is not available for this position.

Why VisitPay?

VisitPay is a well-funded mid-growth company in a $400B growing market. We are a nationally focused company working closely with some of the nation’s largest and most well-respected health systems to provide innovative and compelling SaaS-based products. We are poised to capture significant share in the massive and growing self-pay market. Our solutions help healthcare systems optimize their revenue while providing patients with much improved and friendly billing experience.

Located in beautiful Boise, Idaho, you will have the opportunity to work with an exceptional leadership team who has significant experience building companies in consumer finance, software and analytics, and enjoy a competitive salary, benefits and equity appreciation rights, as well as a work/life balance suited to enjoy the beautiful landscape Idaho provides.

Equal Employment Opportunity Employer

VisitPay is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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  • Location
    Boise, Idaho
  • Department
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