Sr Business Analyst

Client Services & Analytics · Boise, Idaho
Department Client Services & Analytics
Employment Type Full-Time
Minimum Experience Mid-level



Reports to: VP of Analytics and Decision Science


Summary of Position:

The Sr Business Analyst is a proven analytical problem solver who can bring definition to unstructured problems, be hands on with SQL and other analysis tools, and lead and develop junior analysts. He or she will own and lead projects and strategies that deliver increased profitability and increased patient satisfaction for our clients and for VisitPay. He or she is driven and willing to put in the extra time and effort required to drive the success of a growth company, yet also values and enjoys the flexible, casual environment we afford.


Core skills include understanding and identifying key business questions and opportunities, developing analysis plans, assembling and synthesizing data using advanced SQL queries, seamlessly integrating data into excel models, charts/tables, and other tools to deliver clear and crisp communication and recommendations.  The Sr. Business Analyst both supports and leads efforts with our clients and members of our client services, product, and data engineering teams.


Key Activities:

Drive VisitPay and client profitability and patient satisfaction by creating industry-leading approaches to segmentation, testing and analytics.

Implement and optimize client-facing configurations and strategies.

Assess and report on performance of products and services for clients and the business, and drive improvements and changes.

Support the product team, product development and product roadmap by assessing feature importance, effectiveness, and satisfaction.

Develop a team of business analysts by training, evaluating, and managing their work and career goals.


Competencies for success:

Proven business leader; he or she has lead initiatives and teams to drive bottom-line results that rely on exceptional, industry-leading analytics.

Thrives on challenges and steep learning curves.

Self-driven and loves solving problems.

Intellectually curious AND action oriented. . .interested in academic problems but driven by results.

Interested in being a part of high growth, high innovation company that will transform a market industry.

Exceptional communication skills





BA/BS in a quantitative or analytic field (or, a BA/BS in a non-quantitative field with other evidence of analytical experience and strength)

Minimum of 3 years’ experience in a demanding analytic environment with a high bar for analysis quality and a track record of delivering results and driving impact

Minimum of 1 year experience developing, mentoring and leading a team, preferred

Demonstrated experience with Excel and building Excel models

Hands-on SQL experience required; must be able to write and review complex queries to support analysis and reporting



This position is based in Boise, ID. Relocation assistance is available. Remote work is available for the right candidate.

This position may require travel up to 25%.

Sponsorship is not available for this position.


Why VisitPay?

VisitPay is a well-funded mid-growth company in a $400B growing market. We are a nationally focused company working closing with some of the nation’s largest and most well-respected health systems to provide innovative and compelling SaaS-based products. We are poised to capture significant share in the massive and growing self-pay market. Our solutions help healthcare systems optimize their revenue while providing patients with much improved and friendly billing experience.


Located in beautiful Boise, Idaho, you will have the opportunity to work with an exceptional leadership team who has significant experience building companies in consumer finance, software and analytics, and enjoy a competitive salary, benefits and equity appreciation rights, as well as a work/life balance suited to enjoy the beautiful landscape Idaho provides.



Equal Employment Opportunity Employer

VisitPay is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    Boise, Idaho
  • Department
    Client Services & Analytics
  • Employment Type
  • Minimum Experience